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HandScanner Manual

 

PathSpot HandScanner Model: A3441W20

Rated: 12V, 2A Max Temperature Range: 0°C - 40°C
Humidity Range: 30% - 75% Protection Grade: IP43
ASTM STANDARDS
FCC ID: 2AVFWA3441W20
Document Revision: A3441W20-2020APR21-001

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device is compliant with RoHS Directive 2011/65/EU Annex lI amending Annex (EU)2015/863 and amending Annex (EU)2017/2012

This device is NSF® certified to conform to NSF/ANSI 169- Special Purpose Food Equipment and Devices.

 

1. Getting Started

Your PathSpot HandScanner is designed to help your team achieve your handwashing goals and protect from the threat of foodborne illness! To get started, follow the steps outlined in your installation guide to secure the device to the wall.

Before your HandScanner is ready to operate, you must first connect it to your WiFi network. Follow the instructions below to finish setup:

Connecting HandScanner to WiFi

  1. When the device powers on, you will be prompted to select your WiFi network.
  2. If the WiFi is password-protected, type your password and tap "Enter" to connect. Wait to confirm you are connected.
  3. Enter your device registration code provided by email.
  4. Complete one full scan by following the directions on the screen and then tap "Check for updates" in the app settings to complete device setup. 

Congratulations! You are ready to use your PathSpot HandScanner to protect your team
and customers from the threat of foodborne illness.

2. Training & Supporting Your Team

Included with your PathSpot HandScanner are signs that you can use to draw attention to this new technology and help your team understand how to use it. You will also find video
content and other resources at pathspottech.com/resources to support you in introducing the PathSpot HandScanners to your team members.

How to Use the HandScanner

After you have thoroughly washed and dried your hands, place them under the HandScanner, palms up. Your hands will trigger a light to shine on your hands and begin a scan. Follow the instructions on the screen to complete the scan.

Why Use the HandScanner

The PathSpot HandScanner detects invisible indicators of foodborne illness that could
make your team or customers sick. By scanning every time you wash your hands, you can help protect against harmful foodborne illnesses.

How Often to Use the HandScanner

You should scan every time you wash your hands to confirm your hands are safe to handle food.

What the HandScanner Detects

The PathSpot HandScanner looks for fecal matter that transmits illness including E-Coli,
Norovirus, Salmonella, Listeria, and Hepatitis A. The PathSpot HandScanner is not designed to detect dirt, germs, food scraps or other contaminants.

How Long The Scan Take 

Only 2 seconds!

What to Do if Contamination Is Detected

Do not panic if contamination is detected. Immediately return to the handwashing sink, rewash your hands (using warm water and soap for a full 20 seconds), and scan again to correct the risk before handling food.

How to Onboard Your Team

If you have opted to track hand washes at an individual level using Employee Codes, users will be unable to scan without first registering. To register users:

  1. You can work with a PathSpot representative to perform a batch upload of Users to
    the system. Email support@pathspottech.com with your list of employees with ID codes.
  2. You can have each new team member set up their employee ID in the system by selecting "New User" on the homescreen of the device.

Tips for Helping your Team Develop a Hand Scanning Routine

Here are a few strategies to help your team develop a hand scanning habit after every
hand wash:

  • Leadership Buy-In: Adoption is best when shift managers provide daily reminders during the first month, and lead by example
  • Defined Expectations: Define and communicate a baseline for required hand scans. A good starting point includes 1) the beginning of each shift, 2) after every break, but should also include other events you deem necessary
  • Optimizing Logistics: Consider co-locating the PathSpot with glove boxes and paper towel disposal stations to encourage scanning directly after washing

3. Hand Hygiene Insights

PathSpot leverages artificial intelligence and a team of Hand Hygiene Analysts to surface actionable trends that can empower your team to improve your food safety practices.

Insights can be delivered in several ways:

  • On-Demand Interactive Dashboards
  • E-mail Reports
  • Instant Notifications

To opt-in and set your preferences, please e-mail insights@pathspotech.com to work with your PathSpot representative.

4. HandScanner Settings

On the screen of the HandScanner, you will see a settings icon in the upper righthand corner. You will be able to set the hours of business, the number of scans expected per hour, and other features. This information will help you set expectations on how often team members should be washing their hands and scanning. You will be able to see how well the team is meeting these expectations in "Today's Activity" section on the home screen.

5. Common Questions

Does it use UV rays that could be dangerous?

No, the light is not dangerous. The color of the light used during the scan is on the visible spectrum. The PathSpot Hand Scanner is not a UV light.

Why did I pass the scan if my hands are dirty?

The PathSpot Hand Scanner looks specifically for fecal contamination that can transmit Salmonella, Norovirus, E.Coli, Hepatitis A, and other illnesses. It does not detect dirt, food scraps or other germs.

Does the Hand Scanner replace handwashing?

No. Team members must wash their hands even if the scan does not detect contamination. The scan does not look for germs, dirt, the flu, or other dangerous materials that could contaminate food.

Do I need to scan even if I wear gloves?

Yes. You should scan your hands every time you wash your hands, whether or not your team wears gloves. Your team can ensure the required handwashing is completed between glove changes by scanning with every handwash.

How does the technology work?

It uses a technology called visible light fluorescence spectroscopy. LED lights on the bottom of the device emit a specific wavelength of blue-purple light onto the hands. The target molecules ni the contamination are excited by this specific wavelength, and using a series of sensors and filters below the device along with a proprietary algorithm, our system can measure the fluorescent response of that contamination. The detection is a simple yes or no result on whether contamination is present so your team has the information needed to correct risk.

Who sees the data from the Hand Scanner?

General Managers and other food safety stakeholders in your organization can access the data. Your team can use the data to ensure the proper frequency and effectiveness of handwashing.

How do I see which team members have registered as new users and which have not?

Tap the settings icon in the top right corner of the PathSpot screen. You will see "Manage Employees" listed at the top of the Settings screen. Tap "Manage Employees" to display a list of al the users who registered on this Hand Scanner.

If my location has more than one hand scanner, do I need to register at each one?

No. If a team member has registered at one hand scanner at your location, then they can scan at any of your location's devices.

What do I do if the device is not functioning properly?

Please see the Troubleshooting section of this manual, and if the  problem is not addressed, email PathSpot Support at support@pathspottech.com.

6. Troubleshooting

If the PathSpot team notices an issue with your HandScanner, you will receive an email from PathSpot Support at support@pathspottech.com.

HandScanner is unplugged

The Hand Scanner will automatically turn of when unplugged. Confirm the device is plugged into the wall and into the device. Once plugged in, wait for the device screen to turn on. The screen will illuminate and display the PathSpot logo before automatically launching the PathSpot app.

Screen is black or locked

If the screen is black or locked, it probably means that the device was unplugged. First, check the outlets to make sure the device is still plugged in. Once it's plugged in the screen will illuminate and display the PathSpot logo before automatically launching the PathSpot app. If the app does not launch, tap the PathSpot logo on the home screen. If the device does not turn back on, leave it plugged in to charge. After charging an hour, unplug and then plug in the device to turn ti on. fI ti still does not turn on, contact support@pathspottech.com 

The lights under the device are not turning on

If the light under the hand scanner does not turn on during scans, the device may be unplugged. Check that the hand scanner is plugged in. If the lights still do not turn on during scans, please contact PathSpot Support at support@pathspottech.com.

Tablet screen response time slow

This is most likely the result of accumulated oil and dirt on the screen. Regularly wipe your device down to keep the screen clean and the touch capabilities responsive. 

7. Contact PathSpot Support

If you have a question or concern, do not hesitate to reach out to the PathSpot support team by emailing support@pathspottech.com or calling (718) 550-0040.