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PathSpot HandScanner operating on untrusted VLANs

The PathSpot HandScanner is designed to work securely in networks where inbound connections are blocked (such as an untrusted VLAN). Any cloud-to-device instructions (config updates, software updates, etc.) are delivered via an existing outbound TLS MQTT session from the device to AWS IoT Core - No inbound session initiation is required.

🔐 PathSpot HandScanner on Untrusted VLANs

Secure Connectivity with Outbound-Only Communication

🛡️ Designed for Secure, Inbound-Blocked Networks

✅ Feature 💡 Description
🔁 Device-Initiated Only All connections are outbound (device to cloud).
🚫 No Inbound Required No port forwarding, no pinholes, no external access.
☁️ Cloud Updates via AWS Config/software updates are pulled via secure outbound MQTT + HTTPS.

🌐 Required Network Access

🌍 Destination 🔢 Port 🔌 Protocol 📋 Purpose
Router (local) 53 UDP DNS resolution
Router (local) 67, 68 UDP DHCP assignment
a16pvx628lslju-ats.iot.us-east-1.amazonaws.com 443 TCP (MQTT over TLS) Device heartbeat, status updates
c17vf01fhrpedp.credentials.iot.us-east-1.amazonaws.com
/role-aliases/s3uploadrolealias/credentials		 443 TCP (HTTPS) Device authentication & AWS credentials
*.s3.amazonaws.com 443 TCP (HTTPS) Large file transfers (updates)
clients3.google.com/generate_204 80 TCP (HTTP GET) Captive portal detection
pathspot.app/blank 80 TCP (HTTP GET) Captive portal detection
1.us.pool.ntp.org 123 UDP Time sync (SNTP)

📈 Traffic Patterns

🕒 Event 📤 Frequency
🔄 MQTT Heartbeat Every 3 min, and: on scan, every 5 min, 20 min, 59 min, on connect
🔐 HTTPS Auth Hourly
⬇️ S3 Downloads At boot, during updates, on scan
🌐 Captive Portal Check On network connection
⏰ NTP Time Sync On app launch

🧰 VLAN Configuration Summary

✔️ What to Allow ❌ What to Block
✅ Outbound TCP: 443, 80 🚫 No inbound TCP required
✅ Outbound UDP: 53, 67, 68, 123 🚫 No static IPs needed
✅ Domain Whitelisting if outbound filtering is enforced 🚫 No port forwarding
✅ MAC Address Allowlisting (if MAC filtering is in place) 🚫 No special routing rules

🔄 Key Takeaways

✅ PathSpot HandScanner – Network Setup Made Easy

  • No need to open any ports on your network. The device only makes outbound connections, like how your phone connects to the internet.

  • It checks in with the cloud regularly to send data and receive updates.

  • Works great on restricted networks (like untrusted VLANs) that block inbound traffic.

🔌 What Your Network Needs to Allow

  • Outbound internet access on these:

    • TCP ports: 443 (secure web), 80 (basic web)

    • UDP ports: 53 (DNS), 67/68 (DHCP), 123 (time sync)

  • If your network filters websites, allow access to specific PathSpot and AWS domains (we'll provide the list).

  • Static IPs aren't needed. If you use MAC filtering, just ask us for the device's MAC address. This is also on the back of the scanner 

🛠️ You Don't Need To:

  • Open any firewall ports

  • Set static IPs

  • Set up port forwarding

  • Allow inbound traffic

Bottom line:
If your network allows secure outbound internet traffic, the PathSpot HandScanner will work — no special setup required.