PowerTemp Femto Gateway + Sensor Connection Test

Gateway Registration

Materials Needed:
                                              

      LoRaWAN Femto Gateway  - Wifi + Ethernet

A phone, tablet or laptop

Access to a 2.4GHz Wifi network or Ethernet (Ethernet gateway only)

Questions? Need help? Please contact PathSpot Support at: support@pathspottech.com
Call or Text (718) 550-0040 

LoRaWAN Gateway  - Wifi :

Don’t Press the small RESET button -This will clear the PathSpot configurations of the Gateway and will no longer be able to connect

Step-by-Step Instructions: 

1. Plug the Gateway to power – Make sure this is as close to the wifi router as possible as this will improve wifi stability. 
2. Using your phone or a computer, connect to the wifi network Femto-xxxxxx or Femto_Lite-xxxxxx  and enter the Wifi password printed on the gateway.
   1. If you do not see the gateway network, unplug and replug the gateway back in. Make sure there is no other cable connected to the gateway.
3. Once you have connected, the setup page will open automatically. If it doesn’t open, type http://192.168.4.1/ on your browser or scan the code below.
4. The browser will open up the Femto Settings page, where you will be able to see and set the wifi network you want to connect the gateway to. On Step 3, select Wi-Fi.
   
5. Select the WiFi network you want to connect to by clicking on the network name or the + button next to the name. 
   
   
   
   1. If you do not see the network, please ensure a 2.4GHz (not 5GHz) network option is available to connect. 
   2. If you are trying to connect to a Hidden network, click on  SET NETWORK or ADD (HIDDEN)  SSID. Here you will be able to manually enter the network name and password (if the network has one).
      
   3. If the Wi-Fi network you're trying to connect to redirects users to a login page (captive portal) or requires a username and password, you won't be able to connect via wifi.
6. Enter the WiFi Network password.
   1. This page will not indicate if the password is correct or not, so make sure you are entering the correct password (Case Sensitive).
      
7. Once the wifi details are complete, click Join or Save and Reboot. The page will change to a status page. Once this process is successful, you will notice the message at the top right will turn red.
   

Confirming Femto Gateway Wifi Connection:

When the connection is complete, the Power, Wifi, and LoRa lights will be solid blue.
 Do: Provide the gateway mac address to your IT team prior to connection. The most common reason our gateways fail connection is that the mac and the ports have not been allowlisted.

Don’t:  Press the small RESET button -This will clear the PathSpot configurations of the Gateway and will no longer be able to connect

If all of the above steps fail and the gateway light doesn’t turn solid blue, please contact support@pathspottech.com . Make sure you have the details of the troubleshooting steps followed.

LoRaWAN Gateway  - Ethernet:

Step-by-Step Instructions: 

1. Plug the Gateway to power – Make sure this is as close to the wifi router as possible as this will improve wifi stability. 
2. Using your phone or a computer, connect to the wifi network Femto-xxxxxx or Femto_Lite-xxxxxx  and enter the Wifi password printed on the gateway.
   1. If you do not see the gateway network, unplug and replug the gateway back in. Make sure there is no other cable connected to the gateway.
3. Once you have connected, the setup page will open automatically. If it doesn’t open, type http://192.168.4.1/ on your browser or scan the code below.
   
4. The browser will open up the Femto Settings page, where you will be able to see and set the the gateway's connection mode. Select ethernet under Step 3.SET WAN
   
   
   
5. Under ethernet settings you will now be able to select your preferred authentication:
   1. DHCP (Default - Recommended) - Select this option if your organization doesn't require a static IP. This will automatically pre-fill all gateway details and rely on DHCP authentication to allow the gateway through. 
      1. IT Teams - You will need to manage the gateway's IP lease and will need the gateways mac address in order to allowlist the gateway. The IP address/Subnet Mask/Default Gateway/DNS will be assigned by the DHCP server.
   2. Static IP - Only select this option if your IT team or network provider has given you specific options for the ethernet settings. This option allows you to set the gateway IP and any other specific network details required for authentication.
      
      1. IT Teams - Ethernet Status details the information of IP address/Subnet Mask/Gateway/DNS. Ethernet Settings allows you to configure the IP address of WAN.[Static IP/DHCP client]
6. Once the ethernet details are complete, click Save. The page will change to a status page. Once this process is successful, you will notice the message at the top right will turn red.

Confirming Femto Gateway Ethernet Connection:

When the connection is complete, the Power, WAN, and LoRa lights will be solid blue.

 

Do: Provide the gateway mac address to your IT team prior to connection. The most common reason our gateways fail connection is that the mac and the ports have not been allowlisted.

Don’t:  Press the small RESET button -This will clear the PathSpot configurations of the Gateway and will no longer be able to connect

If all of the above steps fail and the gateway light doesn’t turn solid blue, please contact support@pathspottech.com . Make sure you have the details of the troubleshooting steps followed.

LoRaWAN Temperature Sensor:

Pairing Sensors to Gateway 

Ensure the gateway light is solid before attempting to connect the sensors. This indicates an active Wi-Fi or ethernet connection, which is required in order to pair the sensors to the gateway.

On the LoRaWAN sensor(s), press and hold the button on the front of the sensor until the light flashes green and then flashes red once. 

Contact support@pathspottech.com if no lights appear.

Confirming Connection:

To confirm the connection following these steps you will need temporary access to the PathSpot solution. Please reach out to support@pathspottech.com or 718-550-0040 when you are ready to initiate the connection test.

If you are going through these steps just confirm connection, note you will have limited access to the solution and will need PathSpot assistance for full verification.
Step 1:
Identify the units and areas you will be installing the sensors on. This will be critical to test connection across your facility.
Step 2:
Identify where in the areas you will be installing the gateways - Always install these close to the wifi router if connecting via Wifi. Below is a quick guide to help you identify how many gateways you will need to maximize sensor connection:

* These approximates assume busy kitchens with high interference because of metals and walls. 
Step 3: 
You will now test one area at a time. Install the gateway on the first area by plugging it into power. If you have picked the wifi method and have already connected the gateway to wifi the gateway will automatically connect after 10-20 seconds after it is on. If you picked the ethernet route, just connect the gateway to an ethernet port and power.

Please wait until all relevant lights are solid before proceeding to next steps.
Step 4: 
Take the sensor and walk to the farthest unit in the area you want to monitor (like a fridge or walk-in). Press and hold the sensor button for about 10 sec until the light flashes green and then red once. Repeat this 3x times to send a signal.
Step 5:
Repeat this steps 3-4 for all of your areas. 

This test will give you a good indication of how many gateways you will need while leveraging the PathSpot solution. If you run into any issues move the gateway closer to the farthest unit and try again. If this works, you will need 2 gateways rather than 1 for that area.