Resetting Your Mobile APP PIN

🔐 Mobile App PIN Setup & Reset Guide

📱 First-Time Login: Setting Your PIN

When you log into the mobile application for the first time, you will be prompted to create a PIN.
This PIN will be used for all future logins along with your username.

👉  You can also switch users directly in the app

🤔 Forgot Your PIN? No Problem!

If you forget your PIN, an admin user within the app can help you reset it. There are two available options depending on your setup:

🔄 Option 1: Admin PIN Reset

If no email address is associated with your mobile login:

• An admin with the correct permissions can reset your PIN directly within the app.

• You will then be prompted to set a new PIN the next time you log in.
  
  
  

📧 Option 2: Admin Email Trigger

If your account has an email address linked:

• An admin can trigger a PIN reset email.

• Follow the instructions in the email to reset your PIN yourself.
  
  

  
  EMAIL EXAMPLE: 
  
  

✅ Still Need Help?

If you’re still having trouble logging in, please contact support@pathspottech.com